Privacy Policy

Introduction

Custom Corntoss ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website customcorntoss.com and use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

When you place an order, create an account, or contact us, we may collect personally identifiable information such as your name, email address, shipping address, phone number, and payment information.

Order Information

We collect information related to your orders, including custom design specifications, uploaded images and logos, and order history.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Create and manage your account
• Send you order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Improve our website and services
• Send promotional communications (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and fulfilling orders (e.g., payment processors, shipping carriers)
• Analytics providers who help us understand how our website is used (e.g., PostHog)
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

Analytics and Session Replay

We use PostHog, a third-party product analytics service, to understand how visitors use our website so we can improve it. Through PostHog we collect usage and device information such as the pages you view, the links and buttons you interact with, your browser and operating system, and an approximate location derived from your IP address.

Session Replay

We may also record a replay of your interactions with our website — such as page navigation, scrolling, mouse movement, and clicks — to help us diagnose problems and improve usability. These recordings are configured to hide sensitive information: text you type into form fields, including passwords and payment details, is masked and not captured.

Signed-in Accounts

If you are signed in, we associate this analytics data with a pseudonymous account identifier and your account type (for example, customer) so we can understand the experience of logged-in users. We do not send your name or email address to PostHog.

Your Choices

This analytics relies on cookies and similar browser storage. You can limit or block it through your browser cookie settings, or by contacting us using the details below to request that we stop collecting or delete your analytics data.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal data
• The right to correct inaccurate information
• The right to delete your personal data
• The right to opt out of marketing communications

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.